Passengers who looked for last-minute tickets encountered sky-high prices — in some cases, triple or quadruple the rate for the same route in the last few months. Experts say it's fairly normal.
The city in western New York was among the hardest hit by snow and cold. At least 31 people in Erie County were killed because of the storm as of Tuesday evening, according to the health department.
Southwest isn't the only airline experiencing delays and cancellations, but it is by far the worst-hit, with about 5,500 of its flights canceled across the country in the last two days.
Regions across the U.S. are expected to get record low temperatures, wind chills and heavy snow, which could make for dangerous conditions for travel and simply being outside.
Ice threatens to wreak havoc on travel and power service as the storm moves toward the Atlantic Ocean. Meanwhile. Texas is facing a test of its power grid after last year's deadly outages.
A bomb cyclone is storming the East Coast, leaving close to 100,000 without power as of Sunday night Blizzard conditions in New England are dropping 2 feet of snow in some areas.
Homes and businesses across New York, Ohio and Pennsylvania were without power as a dangerous storm brought heavy snow, strong thunderstorms and blustery winds.
Andrew Peters was stuck on I-95 for nine hours this week after snow and ice caused tractor-trailers to jackknife on the interstate, making the road impassable. By Thursday, Uber had offered a refund.