She's seen what happens when people don't trust or understand their doctor. Dr. Lisa Fitzpatrick founded 'Grapevine Health' to get solid information out, especially to Black and Latinx patients.
In Fairfax County, Va., the health department is training high school students to become health ambassadors in underserved communities and get a leg up on future careers in public health.
There's a lot of room for dangerous misunderstanding when doctors and public health officials talk to diverse groups about COVID-19. Health literacy projects aim to dispel confusion in all languages.