U.S. hospitals face growing scrutiny over aggressive debt collection tactics. At one community hospital, few patients get financial aid when they can't afford to pay. Many more are taken to court.
The suits pursued patients and their families, sometimes putting liens on homes. "I know my house will never be mine. It is going to be the hospital's," said Donna Lindabury, 70, who lost her case.
One North Carolina family's six-figure medical bill came from a state hospital. The attorney general, who is running for governor and says he's against high medical costs, tried to collect the debt.
An examination of billing policies and practices at more than 500 hospitals across the country shows widespread reliance on aggressive collection tactics.
Even after their babies died, hospital bills kept coming. These parents of fragile, very sick infants faced exorbitant bills — though they had insurance. "The process was just so heartless," one says.
For one South Dakota mom, cancer treatment saved her life, but left her $30,000 in debt. The cost of care in the U.S. can make patients drain savings, declare bankruptcy, or lose their homes.
Only 15 states require insurance to cover in vitro fertilization, a pricey path to parenthood. But expensive procedures and drugs can lead to unexpected bills even for the fortunate who are insured.
After baby Dorian Bennett arrived two months early and spent more than 50 days in the neonatal ICU, his parents received a bill of more than $550,000 — despite having health insurance.
