Amazon ended its charity donation program, AmazonSmile, after a series of other cost-cutting measures. Many shoppers expressed disapproval on social media and have been searching for alternatives.
An Amazon promotion that tipped delivery drivers $5 for every customer that sent a "thank you" message maxed out on the second day, raising questions about whether drivers deserve tips year-round.
Online pricing algorithms can game the system and ultimately end up costing the consumer more. And the impact of these program can go beyond just a few extra dollars at checkout.