Caroline Davis was about to make a mistake that could have severely damaged her car. Then a stranger stepped in, with an offer of help that brought her to tears.
In first grade, Clara Temple had to get a hot lunch at school for the first time. The process was confusing. She ended up in tears. Then a cafeteria worker stepped in — and made a lasting impression.
Emma Carlson Berne was at a restaurant, feeling overwhelmed with her three young children. Then a stranger came over with words she's never forgotten: "What a beautiful family."
A transit worker watched Donald Kabara and his son hug goodbye. Later, he was pleasantly surprised to see his son return with another hug — prompted by the worker.
Nora Durkin called a hotline to report abuse she says she experienced as a child. The woman who answered gave her the validation she had needed for years.
In 2014, Wil Davenport was being treated for depression at an inpatient mental health program. One day, his therapist issued a challenge that renewed his sense of purpose.
In 2014, Susan Kahn was in the hospital with terminal cancer, unable to attend her daughter's high school graduation. So the hospital staff brought the celebration to her.