IT outage affects Fulton County phone, computer access

An IT outage is affecting Fulton County phone, computer access.

Residents may need to email Fulton County government offices as the outage is affecting multiple systems, including its telephones.

County offices were not able to accept phone calls as the IT outages were affecting the county’s VOIP (voice over Internet protocol), a Fulton County press release reported on Sunday.

Most county offices are open, but the types of transactions they can process may be limited, including property tax transactions and the justice system. Firearms and marriage licenses are also among the affected transactions.

The Fulton County Tax Commissioner’s Downtown Atlanta office is closed today (Monday, Jan. 29, 2024). 

Other offices will be limited to processing motor vehicle renewals via kiosk and assisting customers with general questions. Motor vehicle renewals may be purchased at some retail locations. A list of those kiosks is available online.

Public computers will be temporarily unavailable at Fulton County Libraries on Monday. But other online library systems, including its catalog, are available.

Contact Fulton County Customer Service at customerservice@fultoncountyga.gov with questions.

This story comes to GPB through a reporting partnership with Rough Draft Atlanta.