We all mess up at work, letting down our co-workers or our boss or the whole place. We’re human, after all.

So when you make mistakes, how easy is it to make things right? Professor, consultant and career coach Brandon Smith is back to talk about the best ways to do that -- and explain the different approaches, depending on whom you’re talking to.

Brandon Smith teaches about leadership, communication, and workplace culture at Emory University's Goizueta Business School. More of his advice is on his blog and at theworkplacetherapist.com. While you’re there, ask him your workplace or career question. We might answer you in a future radio segment.

Tags: career counseling, Brandon Smith, workplace, working, career, Apology