The 2010s saw a seismic shift in the business model for the video game industry. The widespread embrace of the
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The 2010s saw a seismic shift in the business model for the video game industry. The widespread embrace of the "Live Service" model revolutionized the industry and enabled companies to maximize their profits, to the annoyance of many gamers. / Theresa O'Reilly for NPR

People used to pay one standard price for their favorite games in a one-off transaction. But now, many game companies are offering their games for free, supported by in-game purchases. This is called the live service model.

Today, the first episode of a week-long series about the video game industry. We investigate the promise and pains of the live service model and explain how it turned the industry upside down.

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

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